Refund policy

Returns Policy for Perfume Oils and Essential Oils

Thank you for shopping with us! 

At Simply Bonded self Care, we take pride in the quality and integrity of our natural and fragrance products. Due to the sensitive nature of skincare items, we do not accept returns unless the incorrect product has been shipped. We appreciate your understanding.

Return Process for Incorrect Product Shipped

• Eligibility: Returns are only accepted if you received an incorrect product.
• Notification: Please contact our customer service team within 7 days of receiving the incorrect item.
• Documentation:
  • Submit a clear picture of the incorrect product received.
  • Include your order number and a brief description of the issue in your email.
• Processing: Our team will review your return submission and verify the details.
• Reshipment: Once confirmed, we will process your return and ship the correct product to you free of charge.
• Timeline: Please allow 5-7 business days for processing and reshipment once your submission is approved.